SMS Terms & Conditions
Effective Date: February 16, 2026
Agency Name: Awad Agency ("we," "us," "our")
1. Agreement to Terms
By providing your mobile phone number and opting in to receive SMS text messages from Awad Agency, you agree to these SMS Terms and Conditions.
2. Program Description
Our SMS messaging program is used solely for operational and customer service purposes. By opting in, you consent to receive SMS messages related to:
-Appointment reminders and scheduling notifications
-Insurance policy updates, renewals, and coverage-related notices
-Follow-up communications and responses to your inquiries
-Account notifications and service-related alerts
3. Message Frequency
Message frequency may vary depending on your interactions with us and your service needs. On average, you can expect to receive approximately 1–4 messages per month. Awad Agency reserves the right to adjust message frequency as necessary to provide effective customer service.
4. Message and Data Rates
Message and data rates may apply to all SMS messages sent or received. These charges are determined by your mobile carrier and are not imposed by Awad Agency. Please contact your mobile carrier for details regarding your plan.
5. Carrier and Service Liability
Mobile carriers are not liable for delayed or undelivered messages. Awad Agency is not responsible for any charges, errors, delays, or failed deliveries caused by mobile carriers or third-party service providers.
6. Cancellation and Opt-Out
You may opt out of receiving SMS messages from us at any time.
To Stop: Reply STOP to any message you receive from us.
Confirmation: After replying STOP, you will receive one final confirmation message confirming your opt-out request has been processed. You will not receive further SMS messages thereafter.
7. Help and Customer Support
For assistance, reply HELP to any message you receive from us, or contact us directly:
Phone: (734) 304-0466
Email: info@awadinsurance.com
8. Privacy Policy
Your privacy is important to us. Your information will be handled in accordance with our SMS Privacy Policy.